Gupshup
Conversational engagement platform for customer chat across 30+ channels
Introduction
Gupshup helps businesses reach customers on channels such as WhatsApp, SMS, RCS, Instagram and Telegram. It offers AI chatbots, a conversation builder and a campaign manager for commerce, marketing and support.
- Added on
- Nov 2, 2026
- Website
- gupshup.io
- Pricing model
- Contact for Pricing
- Company
- Gupshup
Product information
What is Gupshup?
Gupshup is a conversational engagement platform for commerce, marketing and support conversations over 30+ channels.
How to use Gupshup?
Build and deploy AI chatbots, manage conversational campaigns, and connect messaging channels to automate customer interactions.
Core features of Gupshup
- AI agents
- Conversation builder
- Campaign manager
- Omnichannel messaging
- Integrations
Use cases of Gupshup
- 1Automating acquisition and support with chatbots
- 2Scaling click-to-chat ads
- 3Personalizing chats with unified customer profiles
- 4Sending rich media across countries
- 5Self-serve engagement
Frequently asked questions about Gupshup
Which channels does Gupshup support?+
WhatsApp, SMS, RCS, Viber, Voice, Instagram, Web & App, and Telegram.
Which industries does Gupshup serve?+
Examples include BFSI, retail and eCommerce, healthcare, gaming, travel and hospitality, education, media and government.
Which category is Gupshup in?+
Gupshup is listed under AI Agents.