Insight7
Customer research tool that analyzes interviews and feedback with AI
Introduction
Insight7 transcribes customer interviews, calls and feedback, then pulls out themes, pain points and sentiment. Results can be shown as journey maps and charts or exported as reports, with transcription in over 60 languages and PII redaction.
- Added on
- Nov 2, 2026
- Website
- insight7.io
- Pricing model
- Freemium
Product information
What is Insight7?
Insight7 is an AI customer research tool that helps product teams understand customers, rank problems and spot opportunities. It analyzes surveys, NPS responses and interviews for themes, pain points and sentiment.
How to use Insight7?
Upload audio, video or text files of interviews or feedback. Insight7 transcribes and analyzes them, extracts insights, and lets you visualize results and generate reports.
Core features of Insight7
- AI interview analysis
- Transcription in 60+ languages
- Insight extraction
- Sentiment analysis
- Report generation
- Journey maps and charts
Use cases of Insight7
- 1Faster qualitative analysis for research teams
- 2Sales and CX outcomes
- 3Learning and development training review
- 4Call quality and compliance checks
- 5Finding sales and improvement opportunities
Frequently asked questions about Insight7
What does Insight7 do?+
It transcribes and analyzes qualitative data, identifying themes and emotional tone, and returns summaries, visuals and dashboards.
What are Projects, Templates and Journey Maps in Insight7?+
Projects analyze multiple files together, Templates provide pre-built industry questions, and Journey Maps visualize customer journeys.
Which category is Insight7 in?+
Insight7 is listed under AI Research Assistant.
Tags
customer researchinterview analysistranscriptionsentiment analysiscall analysisInsight7 alternatives
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