Outset
AI-moderated interview platform that turns customer conversations into themes and insights.
Introduction
Outset runs qualitative research interviews with an AI moderator, so teams can collect feedback at scale. It synthesizes conversations into summaries, themes and highlight reels. Participants can come from your own customers, panel or partners.
- Added on
- Nov 2, 2026
- Website
- www.outset.ai
- Pricing model
- Contact for Pricing
- Company
- Parnassus Labs, Inc.
Product information
What is Outset?
Outset, from Parnassus Labs, conducts interviews with an AI interviewer and condenses the raw conversations into themes and insights. It supports video, voice and text research.
How to use Outset?
Upload a discussion guide, recruit participants from your own customers, internal panel or partners like User Interviews and Prolific, and let the AI interviewer run and synthesize the sessions.
Core features of Outset
- AI-moderated interviews
- AI synthesis and highlight reels
- Customizable interviewer persona
- Video, voice and text research
- Flexible participant recruitment
- Unmoderated testing
Use cases of Outset
- 1Market strategy
- 2Segmentation and personas
- 3Brand research
- 4Concept testing
- 5Usability research
Frequently asked questions about Outset
What types of research can Outset support?+
Market strategy, personas, brand research, concept testing, UX and usability, and creative testing.
How does Outset handle participant recruitment?+
You can recruit your own customers or panel, or use partners such as User Interviews and Prolific, with no extra fees or limits.
How does Outset handle data security?+
It runs on Azure OpenAI Service, data is anonymized, and no models are trained on your data.
Which category is Outset in?+
Outset is listed under AI Research Assistant.
Tags
user researchai interviewsqualitative researchresearch synthesisux researchOutset alternatives
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