Respond.io
AI-powered customer conversation platform for chats, leads, and CRM across messaging channels.
Introduction
Respond.io is a customer conversation platform that brings WhatsApp, email, and social channels into one team inbox. It uses AI for chat automation and lead qualification, and connects to CRM systems. The platform also includes WhatsApp link and QR code tools, and states ISO 27001 certification.
- Added on
- Nov 2, 2026
- Website
- respond.io
- Pricing model
- Freemium
- Company
- Respond.io
Product information
What is Respond.io?
Respond.io is an AI-assisted platform for managing customer conversations, capturing leads, and retaining customers across messaging channels.
How to use Respond.io?
Connect your channels, route incoming leads through AI qualification, and let agents handle chats from a shared team inbox.
Core features of Respond.io
- AI-powered chat automation
- Multi-channel inbox (WhatsApp, email, social)
- Lead capture and qualification
- Team inbox for sales chats
- Retention tools for promotions and reminders
- CRM integration
Use cases of Respond.io
- 1Retail chat commerce
- 2Education institutions handling sales inquiries
- 3Healthcare providers improving visit conversion
- 4Professional services generating leads over WhatsApp
Frequently asked questions about Respond.io
What is Respond.io?+
Respond.io is an AI-assisted customer conversation platform for capturing leads, automating chats, and managing messages across channels such as WhatsApp and email.
What support options does Respond.io offer?+
According to its listing, Respond.io provides 24/5 multilingual live support and 24/7 AI support.
Does Respond.io meet security standards?+
Respond.io states that it holds ISO 27001 certification and uses SSL encryption.
Which category is Respond.io in?+
Respond.io is listed under AI Sales Assistant.