Salesforce Platform
Unified platform for CRM data, AI agents, automation and development
Introduction
The Salesforce Platform combines data, AI, CRM, development and security on one metadata layer. Teams can build and deploy Agentforce AI agents and apps using no-code, low-code or pro-code tools. Features include Customer 360, Data Cloud, Einstein AI, automation and analytics.
- Added on
- Nov 2, 2026
- Website
- force.com
- Pricing model
- Paid
- Company
- Salesforce
Product information
What is Salesforce Platform?
The Salesforce Platform brings data, AI, CRM, app development and security together in a single platform. It is built so companies can create AI agents and applications on top of their own enterprise data. Customer 360, Data Cloud and Einstein AI are core pieces.
How to use Salesforce Platform?
Explore the platform, then build Agentforce agents and apps with low-code or pro-code tools, connect your systems and automate processes. A 30-day trial of Platform services is available to start.
Core features of Salesforce Platform
- Customer 360
- Data Cloud
- Einstein AI
- Low-code development
- Security and privacy controls
- Workflow automation
Use cases of Salesforce Platform
- 1Building autonomous agents for employees and customers
- 2Putting customer data to work across Salesforce apps
- 3Creating predictive and generative AI experiences
- 4Automating workflows between teams
Frequently asked questions about Salesforce Platform
What is the Salesforce Platform?+
It is a platform that unifies data, AI, CRM, development and security so teams can build agents and apps on one foundation.
How do I get started with the Salesforce Platform?+
Explore the platform and start a trial, which gives 30 days of Platform services, then build with no-code, low-code or pro-code tools.
Can I build AI agents on the Salesforce Platform?+
Yes. You can build and deploy Agentforce AI agents and apps.
Which category is Salesforce Platform in?+
Salesforce Platform is listed under AI App Builder, AI Data Analysis.