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Canny

Customer feedback software for collecting, analyzing and prioritizing feature requests

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Introduction

Canny gathers feedback through a portal and from conversations, groups duplicates, and helps teams rank requests and share a public roadmap and changelog. AI features assist with capture and analysis.

Added on
Nov 2, 2026
Website
canny.io
Pricing model
Freemium
Company
Canny

Product information

What is Canny?

Canny is customer feedback management software for collecting, organizing and prioritizing feature requests to guide a product roadmap.

How to use Canny?

Collect feedback through a dedicated portal, capture it from conversations with AI, analyze it for insights, then plan the roadmap and share updates with customers.

Core features of Canny

  • AI feedback management
  • Automatic feedback capture
  • Duplicate detection and merging
  • Prioritization formula builder
  • Roadmap planning
  • Public changelog

Use cases of Canny

  1. 1Feature request management
  2. 2Idea management
  3. 3Internal feedback
  4. 4Public roadmaps
  5. 5Bug tracking

Frequently asked questions about Canny

What is a tracked user in Canny?+

Someone who has given feedback, by creating a post or by voting or commenting on one.

Can I set a monthly spend limit?+

Yes, upgrades pause once the limit is reached and you are notified.

Which category is Canny in?+

Canny is listed under AI Summarizer.

Tags

feedback managementproduct managementroadmapfeature requestschangelog

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