Chatbase
Platform for building AI agents that handle customer support questions and actions.
Introduction
Chatbase lets businesses train an AI agent on their own data, set the actions it may take, and deploy it to customers. It can pass tricky cases to people and provides analytics. The platform connects to tools like Zendesk, Slack, Stripe and WhatsApp and states SOC 2 Type II and GDPR compliance.
- Added on
- Nov 2, 2026
- Website
- www.chatbase.co
- Pricing model
- Freemium
- Company
- Chatbase
Product information
What is Chatbase?
Chatbase is a platform for creating and deploying AI agents that handle customer support and help drive revenue.
How to use Chatbase?
Build an agent, train it on your business data, configure the actions it can perform, and deploy it for customers. Over time you refine it with reports and route hard cases to human staff.
Core features of Chatbase
- Agent building and deployment
- Real-time data syncing
- Action configuration
- AI model comparison
- Smart escalation to humans
- Advanced reporting
Use cases of Chatbase
- 1Answering customer support questions
- 2Fetching data from external systems
- 3Updating subscriptions or addresses
- 4Escalating complex queries to agents
- 5Reviewing customer insights
Frequently asked questions about Chatbase
Which integrations does Chatbase support?+
Zendesk, Notion, Slack, Stripe, Salesforce, Calendly, Cal, WhatsApp, Zapier and Messenger are listed.
How does Chatbase handle security?+
It states SOC 2 Type II and GDPR compliance, with data encrypted at rest and in transit.
What can a Chatbase agent do?+
It answers questions and can access external systems to gather data and take actions.
Which category is Chatbase in?+
Chatbase is listed under AI Agents.