Omnichat
Chat commerce platform that unites messaging apps for support, marketing and sales
Introduction
Omnichat brings WhatsApp, Facebook Messenger, Instagram, LINE, WeChat and website live chat into one platform. It adds AI agents, marketing automation and a social CDP to support customer service and sales.
- Added on
- Nov 2, 2026
- Website
- www.omnichat.ai
- Pricing model
- Contact for Pricing
- Company
- Omnichat
Product information
What is Omnichat?
Omnichat is an omnichannel chat commerce platform that integrates WhatsApp, Facebook Messenger, Instagram, LINE, WeChat and website live chat to serve customer service, marketing and sales.
How to use Omnichat?
Integrate Omnichat with your existing channels, then manage customer conversations, automate marketing campaigns and track results from the platform.
Core features of Omnichat
- Omnichannel integration
- AI-powered marketing automation
- AI-assisted sales conversion
- Social CDP
- AI agents for service, shopping, campaigns, loyalty and booking
Use cases of Omnichat
- 1Handling customer inquiries across messaging apps
- 2Running marketing campaigns through chat
- 3Offering online reservations via messaging
- 4Directing online visitors to in-store staff
- 5Supporting online-merge-offline retail
Frequently asked questions about Omnichat
Which platforms does Omnichat integrate with?+
WhatsApp, Facebook Messenger, Instagram, LINE, WeChat and website live chat.
What does Omnichat offer for customer service?+
AI agents and omnichannel messaging to handle service, alongside marketing and sales tools.
Which category is Omnichat in?+
Omnichat is listed under AI Social Content.