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Einführung:
Ecommerce helpdesk with an AI agent for support automation and shopping assistance.
Hinzugefügt am:
2. Nov. 2026
Website:
www.gorgias.com
Unternehmen:
Gorgias
Contact for PricingKI-Agenten
Gorgias-Startseite
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Einführung

Beschreibung in der Originalsprache (English).

Gorgias brings email, social, live chat, voice and SMS conversations into one helpdesk, with an AI agent that answers questions and recommends products. It integrates with Shopify, BigCommerce, Magento, WooCommerce and PrestaShop. Pricing is by contact.

Hinzugefügt am
2. Nov. 2026
Website
www.gorgias.com
Preismodell
Contact for Pricing
Unternehmen
Gorgias

Produktinformationen

Was ist Gorgias?

Gorgias is a conversational AI platform for ecommerce that combines a helpdesk with an AI agent, chat and FAQ tools to automate support and lift sales.

Kernfunktionen von Gorgias

  • AI agent for automated support
  • Helpdesk centralization
  • Omnichannel inbox
  • Ecommerce platform integrations
  • Automation rules and workflows
  • Revenue and performance statistics

Anwendungsfälle für Gorgias

  1. 1Automate a large share of customer inquiries
  2. 2Give personalized shopping help to raise conversions
  3. 3Manage support across email, social, chat, voice and SMS
  4. 4Edit Shopify orders and run promotions from the helpdesk

Wie verwendet man Gorgias?

Centralize customer conversations from all channels, automate replies with AI, manage orders and track key metrics.

Häufige Fragen zu Gorgias

Which platforms does Gorgias integrate with?+

Shopify, BigCommerce, Magento, WooCommerce and PrestaShop.

How many support inquiries can Gorgias Automate handle?+

The vendor says it can automate up to 60% of customer inquiries.

Which channels does Gorgias centralize?+

Email, social media, live chat, voice and SMS.

In welcher Kategorie ist Gorgias?+

Gorgias ist unter KI-Agenten aufgeführt.

Tags für Gorgias

ai customer supportecommerce helpdeskai agentchatbotshopping assistant

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