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- Introdução:
- A customer experience platform with AI agents for support, insights and employee experience.
- Adicionado em:
- 2 de nov. de 2026
- Site:
- kapturecrm.com
- Empresa:
- Kapture CX
Ferramentas em destaque
Introdução
Descrição exibida no idioma original (English).
Kapture CX is a customer experience platform used in retail, BFSI, travel and consumer durables. Its products cover self-service AI agents for voice and non-voice support, an agent suite for multi-channel support, and an insights layer. An EX Suite addresses employee experience.
- Adicionado em
- 2 de nov. de 2026
- Site
- kapturecrm.com
- Modelo de preço
- Contact for Pricing
- Empresa
- Kapture CX
Informações do produto
O que é Kapture CX?
Kapture CX is an AI-based customer experience platform with four product areas: Self-Serve, Agent Suite, Insights and EX Suite. It serves industries such as BFSI, retail, travel, energy and utilities, and consumer durables.
Principais recursos de Kapture CX
- AI agents for self-service
- Agent Suite for multi-channel support
- Insights for business decisions
- EX Suite for employee experience
Casos de uso de Kapture CX
- 1Automating customer support in retail, BFSI, travel and consumer durables
- 2Improving agent efficiency and capacity
- 3Gaining insights from customer interactions
- 4Improving employee productivity and collaboration
Como usar Kapture CX?
Deploy AI agents for voice and non-voice support, automate repetitive tasks through workflows, use the agent suite for multi-channel support, and review insights drawn from customer interactions.
Perguntas frequentes sobre Kapture CX
Which industries does Kapture CX serve?+
BFSI, retail, travel, digital native, energy and utilities, and consumer durables.
What products does Kapture CX offer?+
Self-Serve, Agent Suite, Insights and EX Suite.
How is Kapture CX priced?+
The vendor describes its pricing as transparent, but specific figures require contacting sales.
Em qual categoria Kapture CX está?+
Kapture CX está listado em Agentes de IA.
Tags de Kapture CX
ai customer serviceai agentai chatbotai voice assistantai workflowIncorporar badge GoodAI
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