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- Présentation:
- A customer experience platform with AI agents for support, insights and employee experience.
- Ajouté le:
- 2 nov. 2026
- Site web:
- kapturecrm.com
- Entreprise:
- Kapture CX
Outils à la une
Présentation
Description affichée dans sa langue d’origine (English).
Kapture CX is a customer experience platform used in retail, BFSI, travel and consumer durables. Its products cover self-service AI agents for voice and non-voice support, an agent suite for multi-channel support, and an insights layer. An EX Suite addresses employee experience.
- Ajouté le
- 2 nov. 2026
- Site web
- kapturecrm.com
- Modèle tarifaire
- Contact for Pricing
- Entreprise
- Kapture CX
Informations produit
Qu’est-ce que Kapture CX ?
Kapture CX is an AI-based customer experience platform with four product areas: Self-Serve, Agent Suite, Insights and EX Suite. It serves industries such as BFSI, retail, travel, energy and utilities, and consumer durables.
Fonctionnalités principales de Kapture CX
- AI agents for self-service
- Agent Suite for multi-channel support
- Insights for business decisions
- EX Suite for employee experience
Cas d’usage de Kapture CX
- 1Automating customer support in retail, BFSI, travel and consumer durables
- 2Improving agent efficiency and capacity
- 3Gaining insights from customer interactions
- 4Improving employee productivity and collaboration
Comment utiliser Kapture CX ?
Deploy AI agents for voice and non-voice support, automate repetitive tasks through workflows, use the agent suite for multi-channel support, and review insights drawn from customer interactions.
Questions fréquentes sur Kapture CX
Which industries does Kapture CX serve?+
BFSI, retail, travel, digital native, energy and utilities, and consumer durables.
What products does Kapture CX offer?+
Self-Serve, Agent Suite, Insights and EX Suite.
How is Kapture CX priced?+
The vendor describes its pricing as transparent, but specific figures require contacting sales.
Dans quelle catégorie se trouve Kapture CX ?+
Kapture CX est répertorié dans Agents IA.
Tags de Kapture CX
ai customer serviceai agentai chatbotai voice assistantai workflowIntégration du badge GoodAI
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